Frequently Asked Questions
FAQ's
What types of masonry services do you offer?
We provide a full range of masonry services, including brick repair, tuckpointing, masonry restoration, new brick construction, custom stone work, and select foundation-related repairs. Our work covers both residential and commercial properties.
Do you handle both small repairs and larger masonry projects?
Yes, we take on projects of all sizes, from minor brick repairs and mortar work to full masonry construction and structural repairs. Each job receives the same level of attention to detail and craftsmanship.
What areas do you serve?
We proudly serve Charlotte, North Carolina and surrounding areas in North Carolina. If you are unsure whether your location falls within our service area, we’re happy to confirm.
How do I know if my brick or masonry needs repair?
Common signs include cracked or loose bricks, deteriorating mortar, moisture intrusion, or leaning walls or chimneys. Addressing these issues early can help prevent more extensive and costly repairs.
Can you match existing brick or stone for repairs?
Absolutely. We carefully source materials and match textures and colors to ensure seamless integration with your existing masonry, preserving the original look of your property.
How long does a typical masonry repair or restoration take?
Project timelines vary depending on size and complexity, but our team provides clear estimates upfront and works efficiently to minimize disruption while maintaining high-quality workmanship.
Does Castle Masonry offer warranties or guarantees on its work?
Yes, we stand behind our craftsmanship. Our services come with warranties that reflect our commitment to durable, reliable results you can trust.
What steps do you take to ensure safety during masonry projects?
Safety is a top priority. We follow strict safety protocols, use proper protective equipment, and ensure all structural work complies with building codes to protect both our team and your property.
